Bank of America customers report account outages, some seeing balances of $0

2024-12-25 10:20:34 source:lotradecoin fundtransfers category:Markets

Customers using Bank of America reported having trouble accessing their bank accounts for at least several hours Wednesday.

Reports of problems spiked around 1 p.m. ET, when about 20,266 outages were reported, according to the website Downdetector.

People complained that their account balances were not visible on the app while others said they could access their accounts but that they were seeing a balance of $0.

“App not working and online banking shows yesterday's balance,” one user said on Downdetector.

“Both the App and Browser access to BoA remain at least partially down for us,” another user said. "Can now see some of our accounts, but not all of them. And the transfer between accounts function remains non-functional for all accounts."

Bank of America told USA TODAY later Wednesday's that "these issues are being addressed and have largely been resolved."

"We apologize for any inconvenience," the company said.

Fernando Cervantes Jr. is a trending news reporter for USA TODAY. Reach him at [email protected] and follow him on X @fern_cerv_. 

More:Markets

Recommend

GM to retreat from robotaxis and stop funding its Cruise autonomous vehicle unit

DETROIT — General Motors said Tuesday it will retreat from the robotaxi business and stop funding it

Lunchables get early dismissal: Kraft Heinz pulls the iconic snack from school lunches

Students may not spot the iconic childhood lunch kit, Lunchables, at school anymore after it was pul

Maine elections chief who drew Trump’s ire narrates House tabulations in livestream

Follow AP’s coverage of the election and what happens next. AUGUSTA, Maine (AP) — Maine’s electio